Quality Policy

 

At BIQ Health Solutions,

our commitment to quality is embedded

in every aspect of our work.

 

We strive to deliver innovative and safe healthcare software, reliable medical devices and services envisioning to exceed the expectations of our customers, distributors and other parties.

Our quality practices are built on collaborative relationships with all interested parties, fostering mutual goals and ensuring we meet applicable requirements.

Customer Focus is a core principle, as we listen to our clients and adopt a flexible approach in our interventions. By using the best project management tools, we differentiate ourselves and deliver solutions that truly meet customer needs.

Compliance with applicable requirements, including ISO 9001 and ISO 13485 standards and Regulation (EU) 2017/745, ensures that our devices and services comply with all applicable legal requirements and maintain the highest levels of safety and effectiveness.

Innovation is key to our approach,

as we foster creativity and continually seek ways to develop cutting-edge solutions that enhance healthcare outcomes, while assuring that the developed solutions can integrate with in place systems/ solutions to add value and strengthen our partnerships.

Employee Engagement drives our success,

as we prioritize human resources qualification, providing continuous training to our staff and to our distributers in a way to promote quality and standardize practices across sales and implementation.

Continuous Improvement guides everything we do,

as we regularly assess and refine our processes, ensuring that the entire company is engaged in the ongoing improvement of our Quality Management System, positively impacting our products and the satisfaction of our clients, partners and distributors.

Risk Management,

we systematically assess and mitigate risks to ensure the safety, reliability, and effectiveness of our products, services and systems.

Accountability is one core value,

as every individual at BIQ Health Solutions is responsible for upholding the highest quality standards, ensuring that we continuously enhance our products, practices and performance.

Community Engagement,

as we support local sports clubs, fire departments and non-profit organizations, reinforcing our commitment to making a positive impact on society and fostering a healthier community.

 

Better Healthcare Experience,

as our solutions empower healthcare professionals to deliver more accurate care, enhancing the overall quality of the hospital, user’s experience and supporting better healthcare outcomes.

 

We understand that the quality of our products directly and positively impacts patients’ care and the effectiveness of healthcare providers. We will continually monitor, assess, and improve our Quality Management System to ensure the achievement of our quality objectives.

 

For us, quality is more than just a goal

it’s how we build strong partnerships,
create value, and contribute

to the advancement of healthcare worldwide.